Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
Effective July 1, members may need prior approval for the two opioid classes below:
Extended release opioids
Immediate release opioids
Exception:
The program will allow for uses beyond these limits if the member has a diagnosis of cancer pain due to an active malignancy, is eligible for hospice care or has provided documentation showing use beyond these limits is appropriate.
Questions?
Encourage your employees to call Member Services using the number on the back of their ID cards.