Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
In order to provide transparency on the cost, cost-sharing and deductible of a service, when BCBSND receives a request for a good faith estimate for a covered service from a provider or a member prior to the service being provided, BCBSND will issue an advanced EOB to the member that includes the following:
The advanced EOB will be distributed to the member and will be available in electronic and paper formats.
Who it applies to: Fully insured group health plans, self-funded group health plans and individual plans—including all grandfathered plans.
Effective date: Effective date is pending further rulemaking.
Action required: No member or employer group action is needed at this time; action will depend on rulemaking.