Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
New vision ID cards will not be available as we migrate to the new BCBSND platform, so we’ve communicated with both vision providers and members on how to use their new vision plan.
Employees enrolled in vision coverage can use one of the following options to identify themselves to a vision provider:
For security reasons, employee Social Security numbers will not work for member lookup.
Note: If an employee has vision coverage only, they received a letter with their UMI number. For questions, please direct them to BCBSND Member Services at 1-844-363-8457.
*UMI is the 12-digit numeric portion on the medical or dental ID card.