Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Virtual support for mental health
Learn to Live is a virtual mental health program that gives employees confidential, 24/7 access to self-guided tools for managing stress, anxiety, depression, sleep problems, substance use and more. Based on Cognitive Behavioral Therapy (CBT), the program teaches practical ways to shift thinking, improve emotional well-being and build resilience over time. Each member starts with a short assessment to personalize their experience and can move through programs at their own pace. For extra support, live coaching is available by phone, text or email, along with optional features, such as peer support and motivational text reminders. When employees feel more in control emotionally, they’re better able to thrive at work, at home and in their communities.
What Your Employees Get with Learn to Live
- Quick assessment to personalize your path
- Private, self-paced programs based on CBT
- Support for stress, anxiety, sleep and more
- Live coaching by phone, email or text
- Peer support through TeamMates
- Mindfulness texts to stay motivated
- Easy access from your phone or computer
Why it matters
Healthy minds. Stronger teams
- 94% of users report achieving their goals using Learn to Live
- 76% of users say convenience (24/7 access) is an advantage compared to in-person therapy
- 75% of Learn to Live users have not been in therapy recently or ever, including many with a past behavioral health diagnosis
Availability:
This program is available to all employer group plans. For information on this program, along with the expanded "Premium" version, contact your sales executive.
