Care Management: Added Support for Your Employees

BCBSND care management services offer added support to members who need it most. This personalized level of assistance can help reduce risks for chronic conditions, boost engagement in health and well-being, and in many cases help lower care costs.

Your employees can get help from the care management team at no additional cost.
A provider can refer them, or they can reach out on their own for more information.

Mon-Fri, 8:00 a.m. – 5:00 p.m.

A smiling customer advocate wearing a headset

Who is care management for?

BCBSND care managers are specialized nurses who can provide an added level of one-on-one support to your employees who need it. They strive to promote positive member experience and improve health outcomes. Call us with any questions about the program.

A smiling woman putting her hand on another woman's shoulder
Smiling woman in office talking on a smart phone

What can care management nurses offer?

  • Help you understand a diagnosis
  • Explain risk factors in terms of both physical and mental well-being
  • Provide condition management
  • Assist during your treatment plan
  • Collaborate with you to set shared health goals
  • Connect you with additional health tools and resources
  • Answer your care-related questions

Prenatal support

Get the additional support of a dedicated nurse at any stage of your pregnancy from the very first week to postpartum care. Whether or not you have a high-risk pregnancy, we can offer assistance at no added cost.

Learn more about the program and how to sign up: 

Smiling pregnant woman using a smart phone

Call to learn more about BCBSND care management.

Mon-Fri, 8:00 a.m. – 5:00 p.m.

A BCBSND care manager may reach out to members after a health event, doctor referral or claim review. There’s no obligation and it only takes a few minutes for your employees to learn about the program.

Additional programs to support your employees

We offer programs and online tools to help your employees self-manage their health care, and get assistance for better well-being.

Icon of a glucose monitor

Diabetes Prevention

Employees can get integrated, virtual-first care programs through Omada Health to help reduce risk factors for diabetes and other chronic conditions.

Icon of a spine with a red vertebra

Musculoskeletal Pain

Musculoskeletal pain plagues most people at some point in their lives. Employees can learn to pinpoint causes and find the best ways to treat pain.

Icon of a brain

Mental Health

Connect your employees with online therapy, tools for building resilience and other mental health support programs.