High call volumes

Our member and provider services may be experiencing higher than normal call volumes.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Phones unavailable today 330-5pm CST today

Please be advised that the CCC member phones are coming down at 3:30-5pm CST today. 

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We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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Blue Distinction

Blue Distinction integrates select value-based programs (ACOs and PCMHs) from BCBS Plans across the country—each distinctively local and tailored to address the unique needs of their communities—creating a comprehensive national solution for multi-state employers.

Blue Distinction® Total Care

The goal

Mitigate cost trend through the nation’s largest network of providers who are contractually accountable for improving health outcomes and lowering health care costs for their patients.

The result

Employees receive the right care at the right time and place.