High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Whether you support patients at the bedside, from an office, kitchen, laundry room or even off-site, your well-being is crucial. Prioritize your mental health by taking advantage of the resources available to you.
Explore our Blue Cross Blue Shield of North Dakota (BCBSND) Behavioral and Mental Health Services page to find personalized support options, including counseling and stress management tools. Remember, taking care of yourself is essential while you care for others.
