Provider Guide to Telehealth Services

Purpose

This guide is designed to support and guide healthcare providers who deliver telehealth services to Blue Cross Blue Shield of North Dakota and North Dakota Medicaid Expansion members. It aims to assist in managing the billing for these services by providing scenarios that assist providers to choose the correct billing path for filing claims.

Claims Filing

Telehealth Claims Filing Scenarios

Scenarios 5 to 8
Electronic Collaboration on Member Care from Different Locations

These scenarios illustrate various situations where healthcare providers, although geographically separated, can work together to provide seamless care to members.

This includes tasks such as image collection, data analysis, and claim filing, all performed in different service areas but coordinated electronically for efficient and effective member care.

Contact Information for Questions

Feel free to reach out to these contacts for any questions or concerns you may have.

Resources and References

These resources can provide valuable information and guidance for healthcare providers.

Disclaimer
Subcontracting Provider Guidelines

The provider in North Dakota is a subcontractor of the provider located in Minnesota and will not file a claim to BCBS of North Dakota. As a result, neither the Minnesota Plan nor the member has any obligation for payment to the provider in North Dakota, who is a subcontractor of the provider in Minnesota. Please note that this guideline is subject to change at any given time.