High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Blue Cross Blue Shield of North Dakota (BCBSND) is launching the distribution of Cologuard® test kits for our NextBlue Medicare Advantage members as part of its colorectal cancer screening campaign, aimed at reducing mortality and improving access to services. The initiative is in collaboration with Exact Sciences, which provides testing services.
Cologuard kits help:
As outlined in our previously published HealthCare News article Cologuard Kits Distribution: Connecting members with Primary Care | BCBSND, NextBlue our Medicare Advantage plan will begin distribution.
Please visit the latest new section Provider News | NextBlue of North Dakota to read the entire article.
Questions?
Contact our NextBlue Provider Service Center at 844-753-8039.
