Did You Know: TriWest Has Self-Service Tools Available?

TriWest is seeing an increase in calls to their Provider Call Center. As we welcome providers to join BCBSND in the TriWest Healthcare Alliance, these resources may help.

  • The TriWest website has great resources for providers, including but not limited to:
  • Review the TriWest TRICARE West Region Provider Handbook
    • The provider handbook contains information about program requirements, claims submission, eligibility, referrals and authorizations as well as beneficiary out-of-pocket costs. You can view the Provider Handbook.
    • Find more information about TriWest online.
  • TriWest uses Availity Essentials, which is a secure, online provider portal. The portal manages multiple health plans in one place. TriWest will have a unique TRICARE Payer Spaces on Availity Essentials where you will can:
    • Submit claims and check claims status.
    • Submit and access referrals and authorizations.
    • Find tools and resources like the Provider Handbook, Quick Reference Guides and more.
    • Take training on TriWest processes and procedures.
    • If you do not already have an account on Availity, register now. If you need help with registration or have questions, call Availity at 800-282-4548.
  • Reminder: Once the TriWest agreement is signed and executed, your organization will be added to the TriWest network. No additional credentialing is required.
    • For any new practitioners, credentialing is still managed through BCBSND, just like it is now. Once they are credentialed by BCBSND, they will be added to the TriWest network automatically.


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