FEPs New Customer Contact Center Phone Number

As of January 1, 2025, the Blue Cross Blue Shield Federal Employee Program (FEP) introduced a new Postal Service Health Benefits program (PSHBP). FEP is committed to providing Postal Service employees, retirees and their families with some of the best health care benefits possible. As an approved carrier in the PSHBP, FEP will continue to deliver the same great coverage, incentives and discounts that members rely on today.

FEP is informing providers of a new customer contact center number that is focused on the PSHBP. Providers will now call 888-567-1148 for questions related to PSHBP eligibility and benefits, billing and more. For all other FEP plan questions contact 800-548-4026.