High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Provider Education has issued the June Quarterly Provider Insights publication to our Blue Cross Blue Shield North Dakota provider website. See the publication at HealthCare News.
The Insights messages will be published at the end of the third month of the quarter to our HealthCare News (HCN) section of our provider website and will provide news, provider directory management, announcements, education and more. We also share the top articles for the quarter.
