High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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Key Coding Updates: Telehealth, QHP Reimbursement and Breast Biopsy Guidelines

This applies to both Commercial and Medicaid Expansion

Blue Cross Blue Shield of North Dakota (BCBSND) continually develops and revises coding and reimbursement policies and resources in response to rapidly changing medical technology and updates to the coding sets.

Our commitment is to update the provider community as coding and reimbursement policies and guidelines are added, adopted and/or revised.

The following coding policies will have updates

The following reimbursement policy will have updates for August 12, 2025.

  • Coding and Billing Guidelines for Breast Biopsies | BCBSND
    • Annual review completed.
    • Removed American College of Radiology – Breast Imaging FAQ’s reference and quote as this webpage is no longer active.
    • The quote was replaced with similar guidance from CMS regarding the use of CPT code 19081 when a percutaneous breast biopsy is performed using both stereotactic and tomosynthesis imaging, as well as, performing a follow-up mammogram performed post tomosynthesis-guided breast biopsy will be considered part of the procedure and is not separately payable.

Questions?
We are here for you. Contact the appropriate Provider Service Center:

  • Commercial: 800-368-2312
  • Medicaid Expansion: 833-777-5779