High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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New Coding and Reimbursement Policy

Blue Cross Blue Shield of North Dakota (BCBSND) is informing our provider community of the new Postoperative Sinus Endoscopy and Debridements coding and reimbursement policy effective March 1, 2025.

Our commitment is to update the provider community as coding and reimbursement policies and guidelines are added, adopted, and/or revised.

Questions?
Contact the appropriate Provider Contact Center. To locate the number, access Provider Contacts.