High call volumes

Our provider services may be experiencing higher than normal call volumes this week. We encourage you to utilize alternative forms of communication, such as the Availity Essentials Provider Portal

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New Telehealth Services Provider Guidelines Webpage

Blue Cross Blue Shield of North Dakota (BCBSND) is informing our provider community of a new telehealth services provider guidelines webpage. This webpage is designed to support and guide health care providers who deliver telehealth services to our Commercial and North Dakota Medicaid Expansion members. It aims to assist in managing the billing for these services by providing scenarios that assist providers to choose the correct billing path for filing claims.

To learn more about the telehealth service provider guidelines visit Provider Guide to Telehealth Services.

Questions?
Contact the appropriate Provider Service Center:

  • Commercial: 800-368-2312
  • Medicaid Expansion: 833-777-5779