High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Tips on Talking with Patients about Health Outcomes Survey (HOS) Topics
Why is the Health Outcomes Survey, or HOS, important? The goal of the HOS is to gather clinically meaningful health status data from Medicare Advantage patients to support quality improvement activities, monitor health plan performance and improve the health of this patient population.
HealthCare providers can significantly affect how patients assess their health care experience in response to HOS questions through discussions at your annual wellness visits.
To learn more about HOS, visit the full article Talking with Patients about Health Outcomes Survey Topics Provider News located on our Providers NextBlue of North Dakota website under Latest News.
