High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Attention providers that are enrolled in the Medicaid Expansion network and have a Critical Access Hospital (CAH) and/or swing-bed:
NextBlue is informing our provider community that we are hosting two new member education virtual events, Tuesday, June 24, 2025, at 10 a.m. (CT) and Wednesday, Aug. 20, 2025, at 2 p.m. (CT). If you know someone who may benefit from this event, we ask them to call 800-280-2583 or email RSVP@NextBlueND.com.
To read the full article visit NextBlue New Member Education Events Provider News .
Questions?
For questions, contact the NextBlue’s Provider Call Center at 844-753-8039.
