High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Impacting all lines of business
As we approach Labor Day, Blue Cross Blue Shield of North Dakota (BCBSND) wants to inform you about our office closure. All our offices will be closed on Monday, Sept. 1, in observance of Labor Day.
This holiday is a time to honor the contributions and achievements of American workers and to celebrate the strength, prosperity and well-being of our country. We encourage everyone to take this opportunity to relax, spend time with loved ones and enjoy the long weekend.
We will resume regular business hours on Tuesday, Sept. 2. If you have any urgent matters, please reach out to us before the closure. We will do our best to assist you.
Thank you for your understanding and cooperation. We wish you a safe and happy Labor Day!
