High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
If you have questions regarding BCBSND credentialing/recredentialing applications or are inquiring on the status of your credentialing application, we invite you to contact us via email at prov.net@bcbsnd.com.
On and after April 1, 2025, if you have an urgent inquiry, or inquiries relating to eligibility, benefits and/or claim items, please call the Provider Service Contact Center at the phone number listed on the back of the member’s BCBSND ID card.
After April 1, 2025, the voicemail on phone number 800-756-2749 will not be monitored, so please add prov.net@bcbsnd.com to your contacts list to avoid delays.
For participation requests or contracting questions, we are here for you! Please email providercontracting@bcbsnd.com.
Questions?
Please email Prov.net@bcbsnd.com.
