High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Registration is open!
It is nearing that time of year and we ask that you inform your teams and staff of a great opportunity to collaborate with us. Join our Blue Cross Blue Shield of North Dakota (BCBSND) Provider Education and other team members for the fall virtual provider collaboration session.
Agenda Topics include:
We encourage all providers to attend one of our sessions. We typically find these topics to be helpful for individuals in roles within the revenue cycle, leadership team and/or administrative staff that process appeals, complete payer reviews or complete billing follow-up and anyone looking for self-service tool resources. The topics do have some clinical perspectives and would be minimal in comparison to the practice management or revenue cycle.
Fall Provider Collaboration Sessions:
We look forward to the opportunity to connect with each of you, provide updates, answer questions and hear your thoughts.
Questions?
Providers can also register on the BCBSND Provider webpage. If any additional questions email prov.partners@bcbsnd.com.
