High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
The Blue Cross Blue Shield of North Dakota’s (BCBSND) SIU and Provider Audit department’s 2025 Monitoring and Investigation Plan has been developed based on currently identified risks and established monitoring activities.
The following items are included in this year’s monitoring plan will include scheduled audits to review:
Questions?
For additional questions refer to our BCBSND Provider Service Center at 800-368-2312 or BCBSND Medicaid Expansion Provider Service Center at 833-777-5779.
