High call volumes

Our member and provider services may be experiencing higher than normal call volumes.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Phones unavailable today 330-5pm CST today

Please be advised that the CCC member phones are coming down at 3:30-5pm CST today. 

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We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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Medicaid Expansion Crisis Line Utilization Form

Please complete the following form for any Medicaid Expansion Member utilizing the Crisis Line to access the Mobile Crisis Team, the Emergency Room or Detox.

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