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For your patients with serious illness, BCBSND offers a case management program to help them understand options available and to achieve their optimal health and functional capability. This program is available at no additional cost to qualifying members.
Care coordinators—registered nurses and licensed social workers—recognize the emotional impacts of serious illness and are trained in:
Case management often includes voluntary assessments including:
Care coordination interventions include:
Case management referrals
A member or their authorized representative must consent and agree to participate in the case management program. Enrollment is voluntary, at no additional cost to the member.
Case management referrals can be initiated by:
To initiate a referral to case management, contact BCBSND at 800-336-2488.