High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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Preferred Provider Referral Form

This form is intended for submission by Preferred Providers within a tiered network product who are not part of the tiered network health system. If you are a provider outside of the Preferred network, please submit your referral through Availity Essentials.

Member Information

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