High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Blue Cross Blue Shield of North Dakota (BCBSND) is excited to announce that the Provider Experience survey is now available. No matter what type of provider you are or how you interact with BCBSND, we want to hear from you! This survey gives you the opportunity to provide feedback and suggestions and helps us design future enhancements to our services.
The survey should take less than 10 minutes to complete.
Click here to take the survey. The deadline for completing the survey is Nov. 3.
Thank you for your participation.
