Our member and provider services may be experiencing higher than normal call volumes. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
Our member and provider services may be experiencing higher than normal call volumes. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Phones unavailable today 330-5pm CST today
Please be advised that the CCC member phones are coming down at 3:30-5pm CST today.
We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Applies to both Commercial and Medicaid Expansion
Blue Cross Blue Shield of North Dakota (BCBSND) continually develops and revises coding and reimbursement policies and resources in response to rapidly changing medical technology and updates to the coding sets. Our commitment is to update the provider community as coding and reimbursement policies and guidelines are added, adopted and/or revised.
The following coding and reimbursement policies were revised:
Questions?
Contact the appropriate Customer Service Provider Center: Commercial: 1-800-368-2312 or Medicaid Expansion: 1-833-777-5779.