High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
From administrators to clinicians to executives – we want to hear from our provider partners!
Provider Feedback Survey responses are coming in, and we want you to be a part of it. This survey will help us better understand your experience with Blue Cross Blue Shield of North Dakota (BCBSND). This also give you opportunity to provide feedback and suggestions. BCBSND will use the results from the survey to inform us of future enhancements to our services.
The survey closes on Nov. 3 and takes less than 10 minutes to complete.
Please contact us at prov.partners@bcbsnd.com with any questions.
