Important Notification Regarding Comprehensive Medication Management (CMM) Services

Starting January 2025, eligible fully insured commercial members will be mailed letters notifying them of eligibility to receive comprehensive medication management (CMM) services from a pharmacist provider. Participation in CMM services is optional for BCBSND members.

CMM services provided to BCBSND members must be documented through the Outcomes.com patient-centric web-based platform to receive payment for encounters. Any licensed pharmacist contracted with Outcomes can create a new user account to provide CMM services for eligible members at Outcomes.com. Pharmacist providers should be reaching out to members’ medication prescribers to collaborate concerning CMM services.