Important Reminder: Provider Credentialing Phone Number Decommissioned

Impacts all Lines of Business

A friendly reminder: email is the best way to reach our credentialing team. This update allows us to better triage your inquiry and respond promptly.

Blue Cross Blue Shield of North Dakota (BCBSND) informed our provider community of the upcoming adjustment in the Feb. 2, 2025, HealthCare News article Questions about Provider Credentialing? Email us!. This change occurred April 1, 2025.

For questions related to:

• Application statuses or provider directory inquiries, email: prov.net@bcbsnd.com.
• Participation requests or contracting questions, email: providercontracting@bcbsnd.com.
• If you have an urgent inquiry, or inquiries relating to eligibility, benefits and/or claim items, please call the Provider Service Contact Center at the phone number listed on the back of the members BCBSND ID card.

BCBSND is updating our credentialing forms on the provider website and the ND Payer Spaces within the Availity provider portal to reflect this change.