High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Attention providers that are enrolled in the Medicaid Expansion network and have a Critical Access Hospital (CAH) and/or swing-bed:
Blue Cross Blue Shield of North Dakota (BCBSND) needs a current interim rate letter to calculate updated reimbursement rates – which are effective the first of the month following receipt of the updated interim rate letter or fifteen days following receipt of the letter, whichever is later.
Please email a copy of your updated interim rate letters from your Medicare fiscal intermediary to providercontracting@bcbsnd.com. Thank you in advance for your assistance.
Questions?
Please email providercontracting@bcbsnd.com
