High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Blue Cross Blue Shield of North Dakota (BCBSND) has a new form available.
This form allows practitioners with relevant clinical expertise to provide input and feedback on the development, adoption and application of Utilization Management (UM) criteria for medical policy. It is located on the www.bcbsnd.com Forms and Documents page here.
Please note the importance of filling the form out in its entirety and attaching all relevant supporting documentation before submitting it to BCBSND.
Questions?
Email prov.partners@bcbsnd.com with your specific questions related to the use of this new form.
