High call volumes
Our member and provider services may be experiencing higher than normal call volumes. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Beginning January 2025, providers and members may experience a higher-than-normal wait time and delay response times due to a high volume of new enrollees.
We are focused on providing timely support to your practice/facility and our members. To best support your needs we recommend providers utilize the NextBlue self-service tools available.
Provider Resources | NextBlue of North Dakota
This page includes links to information including:
Thank you for your understanding as we adjust for this unprecedented growth.
