High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
NextBlue of North Dakota Medicare Advantage Plan would like to inform providers that our Provider Insights newsletter for quarter three has been published on our website. We also have some new Part B drugs requiring prior authorization as of Oct. 1, 2025. The NextBlue Part B drug list is updated and located at Provider Resources | NextBlue of North Dakota.
The complete articles can be found on the NextBlue of North Dakota Provider Website under Provider Latest News.
Questions?
Contact our Provider Service Center at 844-753-8039.
