High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
NextBlue of North Dakota Medicare Advantage Plan would like to inform providers of a new reimbursement policy related to Sepsis DRG. The policy can be located at NextBlue Provider Website under Provider General Resources | Reimbursement policies.
Questions?
Contact the NextBlue of North Dakota Provider Service Center at 844-753-8039.
