Notification of Provider Service Wait Times

Impacting both Commercial and Medicaid Expansion

Blue Cross Blue Shield of North Dakota (BCBSND) would like to inform the provider community that providers and members may be experiencing a higher-than-normal wait time and response times due to a system application change.

We want to assure providers that we are focused on providing timely support to your practice/facility and our members. To best support your needs, we recommend providers utilize the self-service tools available. Self Service tools include, but are not limited to:

We appreciate your understanding during our system application change impacting our provider services.