BCBSND is aware of a reported issue that is affecting provider authorization submissions. This is being researched and may not be impacting all providers. Providers should still try to submit their authorization through Availity Essentials. If you receive the error “Member: Unable to retrieve all relevant member information. Please try again later” you can fax your request for that member.
Questions?
If you have questions, contact the Provider Service Center phone number from the back of the member ID card.
