Out‑of‑state Medicare Advantage Blue Plans partner with Blue Cross Blue Shield of North Dakota (BCBSND) to help close care gaps for their members who live within our service area. As part of this collaboration, BCBSND may contact your clinic by letter or email to request medical records or support engagement activities for these members.
Although current engagement request volumes are low, we want to remind providers of the value this program brings to your patients. Please respond within 30 days to engagement letters or medical record requests to help ensure members receive the high‑quality, coordinated care they deserve.
This partnership enhances how Blue Plans support Medicare Advantage group members who reside outside their designated service area and rely on your continued collaboration to be successful.
