High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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Correction: Veterans Day Business Closure Announcement for Medicaid Expansion

In honor of Veterans Day, Blue Cross Blue Shield of North Dakota (BCBSND) Medicaid Expansion will be closed on Tuesday, Nov. 11, 2025. This day is dedicated to recognizing and honoring the brave men and women who have served in the United States Armed Forces. We believe it is important to take this time to reflect on the sacrifices made by our veterans and to show our gratitude for their service.

Veterans Day is a significant occasion for our nation. We encourage everyone to participate in activities that honor our veterans. Whether it's attending a local parade, visiting a veterans' memorial or simply taking a moment to thank a veteran, every gesture of appreciation counts.

We will resume our regular business hours on Wednesday, Nov. 12, 2025. We apologize for any inconvenience this may cause and appreciate your understanding.

Our Commercial BCBSND and NextBlue of North Dakota, Medicare Advantage plans will operate as usual.

Thank you for your continued support.