High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
We’re excited to announce a partnership with community ice rinks throughout North Dakota, making winter wellness more accessible than ever! From November through March, residents in Dickinson, Williston, Jamestown, Devils Lake, and Minot can enjoy ice skating with complimentary skate rentals – no cost, no hassle. Whether you’re a seasoned skater or lacing up for the first time, this is a wonderful opportunity to get outdoors, stay active, and celebrate the joy of the season.
Embrace winter wellness on ice with free skate rentals available statewide. Bring your family and friends and make the most of this fun, healthy activity. For details on dates, times, and participating locations, click here.
