Member Services Representatives unavailable May 27

Our member services representatives will not be available Monday, May 27, due to the holiday.

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The No Surprises Act (NSA) and Directory Validation process

Blue Cross Blue Shield of North Dakota (BCBSND) has enhanced the provider demographic validation process. Providers are asked to review their provider directory information and validate or submit changes as they occur using the Directory Validation process in Availity Essentials. Our members use the provider directory to help them find and choose the best provider for their health care needs. Making these timely changes and validating in a cadence of every 90-days allows for the directory to be the most accurate for our members – your future patients. This 90-day validation also assists BCBSND in meeting the No Suprises Act (NSA) Federal Mandate and the Utilization Review Accreditation Commission (URAC) requirements.

This process is completed through the North Dakota Payer Spaces using the “Directory Validation” tile under applications in Availity Essentials.