High call volumes

Our provider services may be experiencing higher than normal call volumes this week. We encourage you to utilize alternative forms of communication, such as the Availity Essentials Provider Portal

Prior Authorization

Some services, procedures, and equipment require prior authorization before the service is performed. The ordering provider is typically responsible for obtaining prior authorization. Use the search tool below to verify if the service requires prior authorization.

Search for In Network
Prior Authorization

Search for Out-Of-Area
Prior Authorization

Request Prior Authorization in Availity Essentials

Additional Policies:

Retail Pharmacy Authorizations

Medical Drug Policies and Prior Authorizations ›

Genomic Testing (eviCore)

Predictal Resource Guide

Prior Authorization Instructions

When a procedure, service or DME is ordered for a Commercial or Medicaid Expansion member, use the search function to check precertification requirements associated with the member's contract. For best results, search using a procedure code. This search function does not apply to the Federal Employee Program (FEP).
If the item indicates "precertification required," submit your request through Availity Essentials. You can use this resource guide to help. (No access to Availity Essentials? Complete and fax or mail the inpatient or outpatient authorization request form.)
If you see no results for the code or search term entered, precertification is not required. Instead, refer to the medical necessity guidelines in the BCBSND medical policy.

NOTE:

Any service that is potentially cosmetic does require precertification.
Dental anesthesia and hospitalization for dental care, precertification is required for all Members age 9 and older.
Repair of a covered wheelchair does not require pre certification. Benefits are allowed for repairs of latest wheelchair that has been covered by insurance.

Nonparticipating providers:
Providers typically submit precertification requests on members' behalf. While not required for nonparticipating providers, it is appreciated by BCBSND members.

Precertification is not required:

When BCBSND is secondary to other insurance, unless other insurance benefits have been exhausted
For maternity admissions that result in delivery
Medicare Supplement policies