Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Know how to prevent suicide
Suicide is a complex public health problem that impacts people of all ages, genders and ethnicities. While there is no single cause or risk factor, we can save lives by knowing the steps for suicide prevention.
Learn what you can do to help.
Five action steps for helping someone
Don’t ignore suicidal thoughts or actions. If you think someone is contemplating suicide, take these action steps:
1. Ask
Be direct: “Are you thinking about killing yourself?” It sounds difficult, but studies show that asking does not increase suicidal thoughts.
2. Keep them safe
Remove lethal items from the area and get them to a safe place.
3. Be there
You could be in the room with them, on the phone or video chat. Listen to them and acknowledge their feelings.
4. Help them connect
Getting instant help is now easier than ever. Reach the Suicide & Crisis Lifeline by calling or texting 988.
5. Stay connected
Even after a crisis, check in with the person at risk. Contact will increase feelings of connection and resilience.
Help is always available at 988
Don’t ignore suicidal thoughts or actions. If you’re worried about a loved one, friend, yourself—anyone—trained counselors are ready now and are always available. The National Suicide and Crisis Lifeline is free, confidential and open 24/7.
Call or text 988, or chat at https://988lifeline.org/
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