High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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Appeal a Previous Decision About Your Benefits

If you would like us to reconsider a previous decision about your benefits, this form will set into motion a review of the data. Please complete this form thoroughly so we can help you with a resolution.

Member Information

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Provider Information

For a complete review and resolution, please include the provider's information below.

Submitter Information

Appeal information

Review

Member First Name : Edit
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Member Last Name : Edit
Member Date of Birth : Edit
Member ID Number : Edit
Member Phone Number : Edit
Facility Name : Edit
Provider First Name : Edit
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Submitter First Name : Edit
MI : Edit
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Phone Number : Edit
Fax Number : Edit