High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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Report Medical Dual Coverage

Do you or your dependent have additional health care coverage? If so, please use this form to report your additional coverage to BCBSND for Coordination of Benefits (COB). You do not need to report dental or vision coverage.

If you have more than two other medical insurance to report, please call the number on the back of your ID card. 

Medicare or Medicaid Member?

Login to the portal, to report dual coverage. Click on the 'Your Coverage' tab, choose 'Review your Member Information', then 'Other Insurance Information' and complete the form.

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