High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
If you plan to get care from a provider outside North Dakota and that is not in the BCBSND network, you may need a waiver before services are covered.
This helps make sure care is provided by qualified facilities and protects members from billing fraud.
Submit your request at least 15 days before your appointment for review
The services and code have been identified through BCBSND's fraud prevention review as requiring a waiver before coverage will be considered.
