High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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TEST - Request Member ID Card

Your digital member ID card is available to view or print in the Member Portal.

If you prefer to have a replacement card(s) mailed to the subscriber's address on file, send the request by submitting your Member ID below. You will find your Member ID by logging into the portal or on your current ID card.

If you don't have a portal account setup call member services, 844-363-8457 for assistance.

You will only receive ID cards for the coverage types you are currently enrolled in.

Lost or Stolen Card?

Please call 844-363-8457 to report your card lost or stolen.