Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Navigate holiday stress and winter blues. Join the webinar.
Learn how to spot the emotional effect of seasonal stressors and how to manage them. Click on a webinar date below to get registered.
Your mental well-being is still important during winter.
Your mental health during the winter is as important as having the right coat, hat and gloves. That’s why we’re hosting two winter webinars for members with BCBSND health plans. Join one of the webinars to see:
- How holidays and weather affect you and others
- Tools and methods for managing stress
- A real-life patient experience
