High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Our health plans are designed to help you get the most out of your health care, from everyday well-being tools to specialized support.
99% of ND doctors and all ND hospitals
Covers 85% of US providers and doctors in 190+ countries
Get wellness checks, immunizations and screenings at no cost*
More covered providers and on-demand online help for challenges like depression, social anxiety and substance use
Connect with a doctor, wherever you are, whenever you need it*
Personal coaching and the tools needed to manage diabetes, heart disease, or other conditions
Support programs that give you in-depth educational tools and more
Members can get insulin for $5/month*
*available to eligible members on select health plans.
