Telehealth: Talk to a doctor 24/7 without leaving your home

Getting sick is never convenient, but telehealth visits make medical care more accessible. You can have a visit in minutes using your computer, tablet or smartphone. If your regular health care provider offers telehealth visits, use their services. If not, BCBSND has another option for you through our partnership with Amwell.

COVID-19 UPDATE: Traditionally, telehealth is offered only under certain plans. However, during the pandemic, BCBSND is offering telehealth to all members. Cost sharing may also be waived for some services. Call the phone number on the back of your BCBSND member card to learn more about your benefits.

You have two options to get care

Option 1
Use your own provider’s telehealth services

Many providers or health care systems are providing telehealth services.
Visit their website for sign-in and visit instructions or contact them to begin care.

Option 2
BCBSND/Amwell telehealth service

Amwell doctors are available 24 hours a day, 365 days a year.
In just minutes you can create an account and be online with a doctor.

Amwell telehealth isn’t meant to replace your primary care provider (PCP). It is designed to reduce non-emergency and walk-in clinic visits when your PCP isn’t available.

Here is the step-by-step path to getting care from Amwell:

1. Visit amwell.com or download the Apple or Android app

2. Enter service key: BCBSND

3. Enter your Member ID number, located on your BCBSND member card

4. Enter the name and date of birth of the policy holder

5. Choose the type of visit you need, scroll through providers and select one to begin your visit.


Sign up or begin your visit

Log In or Create Account


Download the app:

Commonly treated conditions for telehealth visits

Telehealth is a convenient way to resolve routine medical conditions such as:

  • Acne
  • Bronchitis
  • Bug bites
  • Cold sores
  • Flu
  • Lactation support
  • Mental health counseling (anxiety, depression, OCD)
  • Nutrition
  • Post-op check-ins
  • Pink eye
  • Lab results reviews
  • Contraceptive counseling
  • Rashes and skin conditions
  • Strep throat
  • Sinus infection
  • Urgent care
  • UTI
  • And many more options

Common Questions

American Well Corp. (Amwell) is an independent company providing web-based medical advice including telehealth services on behalf of Blue Cross Blue Shield of North Dakota.