High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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BlueDirect 2025 Group Plan Documents

Find Your BlueDirect 2025 Small Group Plan Documents                                                                              

Plans are sorted below by metal level. Just click the + link below each level to view the plans.